GridinSoft Threat Intelligence
Dell SupportAssist threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as General Threat. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- General Threat
- Recommended action
- Scan and remove
- Last analysis
- 2026-04-14 23:00:25 (a month ago)
- File hash
- 2b9b54577b2f5638e46d9f617db1eb9f
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as General Threat.
First seen 2025-12-19 23:00:24 (5 months ago); latest analysis 2026-04-14 23:00:25 (a month ago).
Company metadata: Dell Inc.. Product metadata: Dell SupportAssist.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.
File context
Dell SupportAssist is a Windows file recorded in the ThreatInfo database. It is associated with Dell SupportAssist. The reported company name is Dell Inc.. The current detection status is General Threat, based on the latest analysis from 2026-04-14 23:00:25 (a month ago).
If Dell SupportAssist appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as General Threat.
File Details
| Product Name: | Dell SupportAssist |
| Company Name: | Dell Inc. |
| MD5: | 2b9b54577b2f5638e46d9f617db1eb9f |
| Size: | 134 KB |
| First Published: | 2025-12-19 23:00:24 (5 months ago) |
| Latest Published: | 2026-04-14 23:00:25 (a month ago) |
| Status: | General Threat (on last analysis) | |
| Analysis Date: | 2026-04-14 23:00:25 (a month ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Common Places:
| %commonappdata%\dell\saremediation\systemrepair\snapshots |
ThreatInfo has observed Dell SupportAssist in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen Dell SupportAssist across 2 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is United States with 85.7% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for Dell SupportAssist is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
Dell SupportAssist is identified as pe for 64-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
.NET Info:
| MVID: | 29a21790-c2a3-4dd9-869f-be44b14ad105 |
| Typelib ID: | 5ee8e690-bc26-5176-8b97-e2b8dd53204a |
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
c94ab537f93c25eb22ffcf95317971a0
2fc980fd8fdcc6a75a79dc4030610d33
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as General Threat
This report identifies Dell SupportAssist by MD5 2b9b54577b2f5638e46d9f617db1eb9f. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.