GridinSoft Threat Intelligence

Comcast Assisted Support Controls Setup.exe threat report

Detected as PUP.Gen File reputation report
MD5 7425c97a13543027729d0fa418b13dab
Latest seen 2023-02-02 23:38:08 (3 years ago)
First seen 2023-02-02 23:38:08 (3 years ago)
Size 6 MB
Signed by Comcast

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as PUP.Gen. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
PUP.Gen
Recommended action
Scan and remove
Last analysis
2023-02-02 23:38:08 (3 years ago)
File hash
7425c97a13543027729d0fa418b13dab
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as PUP.Gen, part of the PUP threat category.

Category context

Potentially unwanted programs, bundlers, installers, and utilities with intrusive behavior. Related PUP reports help compare this file with nearby detections, publishers, and hashes.

Timeline

First seen 2023-02-02 23:38:08 (3 years ago); latest analysis 2023-02-02 23:38:08 (3 years ago).

Publisher context

Company metadata: SupportSoft, Inc. .

Digital signature

Signed by Comcast. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the PUP category for related samples and common context.

Comcast Assisted Support Controls Setup.exe is a Windows file recorded in the ThreatInfo database. The reported company name is SupportSoft, Inc. . The current detection status is PUP.Gen, based on the latest analysis from 2023-02-02 23:38:08 (3 years ago). ThreatInfo groups this verdict with PUP reports for broader family-level investigation.

If Comcast Assisted Support Controls Setup.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as PUP.Gen.

Company Name: SupportSoft, Inc.
MD5: 7425c97a13543027729d0fa418b13dab
Size: 6 MB
First Published: 2023-02-02 23:38:08 (3 years ago)
Latest Published: 2023-02-02 23:38:08 (3 years ago)
Status: PUP.Gen (on last analysis)
Analysis Date: 2023-02-02 23:38:08 (3 years ago)
Comcast Assisted Support Controls Setup.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

Signed By: Comcast
Status: Valid

The signature on Comcast Assisted Support Controls Setup.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%sysdrive%\adobe\a latitude_d610\documents and settings\leonard v. covello

ThreatInfo has observed Comcast Assisted Support Controls Setup.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Windows 10 100.0%

The most common operating system signal for Comcast Assisted Support Controls Setup.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Comcast Assisted Support Controls Setup.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x00009820
Image base 0x00400000

PE Sections:

Sections 8
Raw data 49664

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

CODE 36864 bytes · 74.2% of section data
MD5 5b5fa5263e160a2eeee2ce0fa1f8a7db
DATA 1024 bytes · 2.1% of section data
MD5 d8b6954551cae1ae096a5422ff951dd5
BSS 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.idata 2560 bytes · 5.2% of section data
MD5 1dd439711b01bd6df25c589b77cf553c
.tls 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.rdata 512 bytes · 1.0% of section data
MD5 d293bf8d4ebe9826d58e1d27c25fe4b6
.reloc 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.rsrc 8704 bytes · 17.5% of section data
MD5 7e9499f4d1e820e2dc470aa179d43840

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

GridinSoft detects this file as PUP.Gen

This report identifies Comcast Assisted Support Controls Setup.exe by MD5 7425c97a13543027729d0fa418b13dab. It is part of the PUP report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.

Download GridinSoft Anti-Malware Scan the device and confirm whether this exact hash is present. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with 7425c97a13543027729d0fa418b13dab.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan and remove the object if the same hash is found. Use the PUP category to compare similar reports.