GridinSoft Threat Intelligence
upgrdhlp.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Trojan.Heur!. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Trojan.Heur!
- Recommended action
- Scan and remove
- Last analysis
- 2024-09-04 23:01:21 (2 years ago)
- File hash
- b22c9004e314b1e210dddf81d54678ab
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Trojan.Heur!.
First seen 2024-09-04 23:01:21 (2 years ago); latest analysis 2024-09-04 23:01:21 (2 years ago).
Company metadata: RealNetworks, Inc.. Product metadata: RealPlayer (32-bit) .
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.
File context
upgrdhlp.exe is a Windows file recorded in the ThreatInfo database. It is associated with RealPlayer (32-bit) . The reported company name is RealNetworks, Inc.. The current detection status is Trojan.Heur!, based on the latest analysis from 2024-09-04 23:01:21 (2 years ago).
If upgrdhlp.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Trojan.Heur!.
File Details
| Product Name: | RealPlayer (32-bit) |
| Company Name: | RealNetworks, Inc. |
| MD5: | b22c9004e314b1e210dddf81d54678ab |
| Size: | 296 KB |
| First Published: | 2024-09-04 23:01:21 (2 years ago) |
| Latest Published: | 2024-09-04 23:01:21 (2 years ago) |
| Status: | Trojan.Heur! (on last analysis) | |
| Analysis Date: | 2024-09-04 23:01:21 (2 years ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Common Places:
| %programfiles%\ace mega codecs pack\systems\realmedia |
ThreatInfo has observed upgrdhlp.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen upgrdhlp.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Canada with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for upgrdhlp.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
upgrdhlp.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
2b9595bc9bf21a8be711328c83408df0
ac67e960dde2e067f55118ac0c367fe7
00a11a0c1fe9548b2ddaeb4b72914bb4
86ff4e08f2bb6072b0b24c96bcd0dd93
8dc937f9e4ec5ab09728bd98a53218d5
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Trojan.Heur!
This report identifies upgrdhlp.exe by MD5 b22c9004e314b1e210dddf81d54678ab. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.