setroom.exe threat report

MD5 c3b813faf6f9544a93fb83fb71f30585
Latest seen 2025-11-13 23:01:13 (6 months ago)
First seen 2025-11-03 23:01:56 (6 months ago)
Size 104 KB
Publisher NetSupport Ltd
Signed by NetSupport Ltd

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as Risk.NetSupport. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
Risk.NetSupport
Recommended action
Scan and remove
Last analysis
2025-11-13 23:01:13 (6 months ago)
File hash
c3b813faf6f9544a93fb83fb71f30585
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as Risk.NetSupport.

Timeline

First seen 2025-11-03 23:01:56 (6 months ago); latest analysis 2025-11-13 23:01:13 (6 months ago).

Publisher context

Company metadata: NetSupport Ltd. Product metadata: NetSupport School.

Digital signature

Signed by NetSupport Ltd. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.

setroom.exe is a Windows file recorded in the ThreatInfo database. It is associated with NetSupport School. The reported company name is NetSupport Ltd. The current detection status is Risk.NetSupport, based on the latest analysis from 2025-11-13 23:01:13 (6 months ago).

If setroom.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Risk.NetSupport.

Product Name: NetSupport School
Company Name: NetSupport Ltd
MD5: c3b813faf6f9544a93fb83fb71f30585
Size: 104 KB
First Published: 2025-11-03 23:01:56 (6 months ago)
Latest Published: 2025-11-13 23:01:13 (6 months ago)
Status: Risk.NetSupport (on last analysis)
Analysis Date: 2025-11-13 23:01:13 (6 months ago)
setroom.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

Signed By: NetSupport Ltd
Status: Valid

The signature on setroom.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%programfiles%\netsupport
%programfiles%\netsupport
%programfiles%\netsupport

ThreatInfo has observed setroom.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

100.0%

The strongest geographic signal for this file is Vietnam with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

Windows 10 100.0%

The most common operating system signal for setroom.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

setroom.exe is identified as pe for 32 systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Subsystem: Windows GUI
PE Type: pe
OS Bitness: 32
Image Base: 0x00400000
Entry Address: 0x00003747

PE Sections:

Name Size of data MD5
.text 38912 694cdcf280d4b05ca5563b89b827fc9c
.rdata 13312 e50d4afab46ad6a1111294e79cde0d93
.data 4096 5f15850a6c928bf1a19c301a970ff0c1
.rsrc 27648 f3697b805100f61cbd2d6c04110ac952
.reloc 5632 d19f06b79f7f8c47a48762bf1c69272b

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

More information: