GridinSoft Threat Intelligence
pcicapi.DLL file report
Why it matters
Evidence available for this file
No final classification is available yet.
First seen 2025-11-03 23:01:56 (6 months ago); latest analysis 2025-11-13 23:01:13 (6 months ago).
Company metadata: NetSupport Ltd. Product metadata: NetSupport Manager.
Signed by NetSupport Ltd. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Use the hash and metadata below to verify the exact file identity.
- Review publisher, signature, paths, and PE details for inconsistencies.
- Run a local scan if the file appears unexpectedly or starts with Windows.
File context
pcicapi.DLL is a Windows file recorded in the ThreatInfo database. It is associated with NetSupport Manager. The reported company name is NetSupport Ltd. The current detection status is Undefined, based on the latest analysis from 2025-11-13 23:01:13 (6 months ago).
ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.
File Details
| Product Name: | NetSupport Manager |
| Company Name: | NetSupport Ltd |
| MD5: | 42bf403c096b00463ca2b4928f9a88df |
| Size: | 40 KB |
| First Published: | 2025-11-03 23:01:56 (6 months ago) |
| Latest Published: | 2025-11-13 23:01:13 (6 months ago) |
| Status: | Undefined (on last analysis) | |
| Analysis Date: | 2025-11-13 23:01:13 (6 months ago) |
Overview
| Signed By: | NetSupport Ltd |
| Status: | Valid |
The signature on pcicapi.DLL is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles%\netsupport |
ThreatInfo has observed pcicapi.DLL in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen pcicapi.DLL across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Vietnam with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for pcicapi.DLL is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
pcicapi.DLL is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
01f1b8d3948f7281e2a132e68d112dc8
97588f8bdf3c43c4488c95c4f660e377
f69fa6aae19ecddd9f5539836af07fb3
3a0c38363ebd588199e468c023aff071
6fb78d1ec1a4d36f35e7a8598acfaedc
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
This file is still under review
ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.