GridinSoft Threat Intelligence
nsmres.dll file report
Why it matters
Evidence available for this file
No final classification is available yet.
First seen 2025-11-03 23:01:54 (6 months ago); latest analysis 2025-11-13 23:01:13 (6 months ago).
Company metadata: NetSupport Ltd. Product metadata: NetSupport Manager.
Signed by NetSupport Ltd. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Use the hash and metadata below to verify the exact file identity.
- Review publisher, signature, paths, and PE details for inconsistencies.
- Run a local scan if the file appears unexpectedly or starts with Windows.
File context
nsmres.dll is a Windows file recorded in the ThreatInfo database. It is associated with NetSupport Manager. The reported company name is NetSupport Ltd. The current detection status is Undefined, based on the latest analysis from 2025-11-13 23:01:13 (6 months ago).
ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.
File Details
| Product Name: | NetSupport Manager |
| Company Name: | NetSupport Ltd |
| MD5: | d1789a79a7655c5d17368bd53d0e7726 |
| Size: | 5 MB |
| First Published: | 2025-11-03 23:01:54 (6 months ago) |
| Latest Published: | 2025-11-13 23:01:13 (6 months ago) |
| Status: | Undefined (on last analysis) | |
| Analysis Date: | 2025-11-13 23:01:13 (6 months ago) |
Overview
| Signed By: | NetSupport Ltd |
| Status: | Valid |
The signature on nsmres.dll is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles%\netsupport |
ThreatInfo has observed nsmres.dll in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen nsmres.dll across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Vietnam with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for nsmres.dll is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
nsmres.dll is identified as pe for 32-bit systems. The subsystem is Windows CUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
5785abbbab85bef472bf36d354abe58c
9e0a301e33d5ec425f20e8fd6b5b0aa9
c51053a487ab59dbd483dd8f9086909b
b76aaa8db6ae9c303b3d83a92f589815
ca14b42dc27302d62c9a76d601a08c55
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
This file is still under review
ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.