GridinSoft Threat Intelligence
downloadhelpertray.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as PUP.Hexagon. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- PUP.Hexagon
- Recommended action
- Scan and remove
- Last analysis
- 2025-10-26 23:01:05 (7 months ago)
- File hash
- 87f7c8d3649b2c3363f2f9c36f0e377a
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as PUP.Hexagon.
First seen 2022-11-17 23:54:28 (3 years ago); latest analysis 2025-10-26 23:01:05 (7 months ago).
Product metadata: DownloadHelperTray.
Signed by Hexagon AI Ltd.. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.
File context
downloadhelpertray.exe is a Windows file recorded in the ThreatInfo database. It is associated with DownloadHelperTray. The current detection status is PUP.Hexagon, based on the latest analysis from 2025-10-26 23:01:05 (7 months ago).
If downloadhelpertray.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as PUP.Hexagon.
File Details
| Product Name: | DownloadHelperTray |
| MD5: | 87f7c8d3649b2c3363f2f9c36f0e377a |
| Size: | 135 KB |
| First Published: | 2022-11-17 23:54:28 (3 years ago) |
| Latest Published: | 2025-10-26 23:01:05 (7 months ago) |
| Status: | PUP.Hexagon (on last analysis) | |
| Analysis Date: | 2025-10-26 23:01:05 (7 months ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | Hexagon AI Ltd. |
| Status: | Valid |
The signature on downloadhelpertray.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %localappdata% |
ThreatInfo has observed downloadhelpertray.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen downloadhelpertray.exe across 2 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Portugal with 50.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for downloadhelpertray.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
downloadhelpertray.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
.NET Info:
| MVID: | c24d6863-ae12-4a03-bcdc-afc37c0afb29 |
| Typelib ID: | 6b0420bd-6942-49ad-86d3-da3b2e780c2e |
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
3ce666d5e9803b06e577f4b7d6fb1318
f4182068e9fa48a410d9199c5ee3a2ec
b5567863fa6aece0d4a9a39fbb3aaf3d
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as PUP.Hexagon
This report identifies downloadhelpertray.exe by MD5 87f7c8d3649b2c3363f2f9c36f0e377a. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.