GridinSoft Threat Intelligence
ZendeskChat.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Adware.DealPly. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Adware.DealPly
- Recommended action
- Scan and remove
- Last analysis
- 2025-07-20 23:02:02 (10 months ago)
- File hash
- b747147477658edd120629729b0e0fe2
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Adware.DealPly, part of the Adware threat category.
Programs that inject advertising, change browser behavior, or monetize traffic through bundled components. Related Adware reports help compare this file with nearby detections, publishers, and hashes.
First seen 2025-07-20 23:02:02 (10 months ago); latest analysis 2025-07-20 23:02:02 (10 months ago).
Product metadata: ZendeskChat.
Signed by Nelogica Sistemas de Software Ltda.. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Adware category for related samples and common context.
File context
ZendeskChat.exe is a Windows file recorded in the ThreatInfo database. It is associated with ZendeskChat. The current detection status is Adware.DealPly, based on the latest analysis from 2025-07-20 23:02:02 (10 months ago). ThreatInfo groups this verdict with Adware reports for broader family-level investigation.
If ZendeskChat.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Adware.DealPly.
File Details
| Product Name: | ZendeskChat |
| MD5: | b747147477658edd120629729b0e0fe2 |
| Size: | 3 MB |
| First Published: | 2025-07-20 23:02:02 (10 months ago) |
| Latest Published: | 2025-07-20 23:02:02 (10 months ago) |
| Status: | Adware.DealPly (on last analysis) | |
| Analysis Date: | 2025-07-20 23:02:02 (10 months ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | Nelogica Sistemas de Software Ltda. |
| Status: | Valid |
The signature on ZendeskChat.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %appdata%\nelogica |
ThreatInfo has observed ZendeskChat.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen ZendeskChat.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Brazil with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for ZendeskChat.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
ZendeskChat.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
2b1a3eb2ffc5f2d493f7ba4f7019e331
d26629f5e03a98860fbc8d11798741c2
a91ace2670e455af370498016f8867bc
d41d8cd98f00b204e9800998ecf8427e
dd9ec83a893ef5e11a58e4b58415cf09
dffe7f1e0748969509dea24ac7048646
87358f709efa1e35eb5478598526cf4b
d41d8cd98f00b204e9800998ecf8427e
68290d630938916e0284e98fde0698d1
103853d5a8eb03b3d99b2a29f03344b7
9c58d7f6b7ce7236ffcf05c0ca2c259e
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Adware.DealPly
This report identifies ZendeskChat.exe by MD5 b747147477658edd120629729b0e0fe2. It is part of the Adware report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.