GridinSoft Threat Intelligence
ZendeskChat.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Adware.DealPly. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Adware.DealPly
- Recommended action
- Scan and remove
- Last analysis
- 2024-08-14 23:01:37 (2 years ago)
- File hash
- 49aae6cea06b284b0579ba7715a85700
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Adware.DealPly, part of the Adware threat category.
Programs that inject advertising, change browser behavior, or monetize traffic through bundled components. Related Adware reports help compare this file with nearby detections, publishers, and hashes.
First seen 2024-08-14 23:01:37 (2 years ago); latest analysis 2024-08-14 23:01:37 (2 years ago).
Product metadata: ZendeskChat.
Signed by Nelogica Sistemas de Software Ltda.. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Adware category for related samples and common context.
File context
ZendeskChat.exe is a Windows file recorded in the ThreatInfo database. It is associated with ZendeskChat. The current detection status is Adware.DealPly, based on the latest analysis from 2024-08-14 23:01:37 (2 years ago). ThreatInfo groups this verdict with Adware reports for broader family-level investigation.
If ZendeskChat.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Adware.DealPly.
File Details
| Product Name: | ZendeskChat |
| MD5: | 49aae6cea06b284b0579ba7715a85700 |
| Size: | 5 MB |
| First Published: | 2024-08-14 23:01:37 (2 years ago) |
| Latest Published: | 2024-08-14 23:01:37 (2 years ago) |
| Status: | Adware.DealPly (on last analysis) | |
| Analysis Date: | 2024-08-14 23:01:37 (2 years ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | Nelogica Sistemas de Software Ltda. |
| Status: | Valid |
The signature on ZendeskChat.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %appdata%\nelogica |
ThreatInfo has observed ZendeskChat.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen ZendeskChat.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Brazil with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for ZendeskChat.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
ZendeskChat.exe is identified as pe for 64-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
71788038cc33e39b345d03dc04789f17
7e65d053d761ef1ffd1ee9da6d686d25
d41d8cd98f00b204e9800998ecf8427e
e2d7c9defec845a587a2a54548d13a9f
6a4684e3dfbdcf1461d3e9a6c5529bf4
b03210112b05820a2196834067b40c69
d41d8cd98f00b204e9800998ecf8427e
c1217cd079078d0531ec9ff89aae5299
b33a13859209ff2debee3e3b53276fda
9defe52b5697c3c5c3b70bbcf71869b2
42264f92459327e45977000b3d587cc1
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Adware.DealPly
This report identifies ZendeskChat.exe by MD5 49aae6cea06b284b0579ba7715a85700. It is part of the Adware report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.