GridinSoft Threat Intelligence

UserFeedback.exe threat report

Detected as PUP.DriveTheLife File reputation report
MD5 bba7aa318ae088bc682c74a897e067fd
Latest seen 2021-01-06 06:10:49 (5 years ago)
First seen 2020-10-17 11:23:49 (5 years ago)
Size 1 MB
Publisher OSToto Co., Ltd.
Product User Feedback

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as PUP.DriveTheLife. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
PUP.DriveTheLife
Recommended action
Scan and remove
Last analysis
2021-01-06 06:10:49 (5 years ago)
File hash
bba7aa318ae088bc682c74a897e067fd
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as PUP.DriveTheLife, part of the PUP threat category.

Category context

Potentially unwanted programs, bundlers, installers, and utilities with intrusive behavior. Related PUP reports help compare this file with nearby detections, publishers, and hashes.

Timeline

First seen 2020-10-17 11:23:49 (5 years ago); latest analysis 2021-01-06 06:10:49 (5 years ago).

Publisher context

Company metadata: OSToto Co., Ltd.. Product metadata: User Feedback.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the PUP category for related samples and common context.

UserFeedback.exe is a Windows file recorded in the ThreatInfo database. It is associated with User Feedback. The reported company name is OSToto Co., Ltd.. The current detection status is PUP.DriveTheLife, based on the latest analysis from 2021-01-06 06:10:49 (5 years ago). ThreatInfo groups this verdict with PUP reports for broader family-level investigation.

If UserFeedback.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as PUP.DriveTheLife.

Product Name: User Feedback
Company Name: OSToto Co., Ltd.
MD5: bba7aa318ae088bc682c74a897e067fd
Size: 1 MB
First Published: 2020-10-17 11:23:49 (5 years ago)
Latest Published: 2021-01-06 06:10:49 (5 years ago)
Status: PUP.DriveTheLife (on last analysis)
Analysis Date: 2021-01-06 06:10:49 (5 years ago)
UserFeedback.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

%appdata%

ThreatInfo has observed UserFeedback.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Windows 10 90.9%
Windows 7 9.1%

The most common operating system signal for UserFeedback.exe is Windows 10 with 90.9% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

UserFeedback.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x00089392
Image base 0x00400000

PE Sections:

Sections 7
Raw data 1453056

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 751104 bytes · 51.7% of section data
MD5 253711d566a7284e19d6b0dafa38d51c
.rdata 175616 bytes · 12.1% of section data
MD5 7ae44b905fc46e03fb1e6d575523ef94
.data 10240 bytes · 0.7% of section data
MD5 026c94db3145bf8bfda4fc19fd89e97b
.gfids 512 bytes · 0.0% of section data
Uncommon name
MD5 5cf4d9ec61bf1a610967274170398510
.tls 512 bytes · 0.0% of section data
MD5 1f354d76203061bfdd5a53dae48d5435
.rsrc 476160 bytes · 32.8% of section data
MD5 beb76dd2a6d013c874407a34eb0e98c2
.reloc 38912 bytes · 2.7% of section data
MD5 a900dddfa6daafa8ee0197d0bac87d03

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

GridinSoft detects this file as PUP.DriveTheLife

This report identifies UserFeedback.exe by MD5 bba7aa318ae088bc682c74a897e067fd. It is part of the PUP report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.

Download GridinSoft Anti-Malware Scan the device and confirm whether this exact hash is present. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with bba7aa318ae088bc682c74a897e067fd.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan and remove the object if the same hash is found. Use the PUP category to compare similar reports.