GridinSoft Threat Intelligence

UserFeedback.exe file report

Under review File reputation report
MD5 71baeeec2749f4f9ce40bcd28b93c33f
Latest seen 2022-07-11 23:41:06 (3 years ago)
First seen 2020-06-26 20:24:07 (5 years ago)
Size 1 MB
Publisher OSToto Co., Ltd.
Product User Feedback

Why it matters

Evidence available for this file

Detection

No final classification is available yet.

Timeline

First seen 2020-06-26 20:24:07 (5 years ago); latest analysis 2022-07-11 23:41:06 (3 years ago).

Publisher context

Company metadata: OSToto Co., Ltd.. Product metadata: User Feedback.

Digital signature

Signed by Life Guarder Software Company Limited. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Use the hash and metadata below to verify the exact file identity.
  2. Review publisher, signature, paths, and PE details for inconsistencies.
  3. Run a local scan if the file appears unexpectedly or starts with Windows.

UserFeedback.exe is a Windows file recorded in the ThreatInfo database. It is associated with User Feedback. The reported company name is OSToto Co., Ltd.. The current detection status is Undefined, based on the latest analysis from 2022-07-11 23:41:06 (3 years ago).

ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.

Product Name: User Feedback
Company Name: OSToto Co., Ltd.
MD5: 71baeeec2749f4f9ce40bcd28b93c33f
Size: 1 MB
First Published: 2020-06-26 20:24:07 (5 years ago)
Latest Published: 2022-07-11 23:41:06 (3 years ago)
Status: Undefined (on last analysis)
Analysis Date: 2022-07-11 23:41:06 (3 years ago)
Signed By: Life Guarder Software Company Limited
Status: Valid

The signature on UserFeedback.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%programfiles%\ostotosoft

ThreatInfo has observed UserFeedback.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Windows 10 81.5%
Windows 7 11.1%
Windows Vista 3.7%
Windows 8.1 3.7%

The most common operating system signal for UserFeedback.exe is Windows 10 with 81.5% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

UserFeedback.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x00020f74
Image base 0x00400000

PE Sections:

Sections 7
Raw data 1180672

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 306688 bytes · 26.0% of section data
MD5 0c34d2999e44d946515ffd0c8f2da1fc
.rdata 116736 bytes · 9.9% of section data
MD5 8967fb29c1b971dec5b36813fa049bf4
.data 4608 bytes · 0.4% of section data
MD5 adf989c82628b2e8654234bc09d9ee0d
.gfids 1024 bytes · 0.1% of section data
Uncommon name
MD5 f21c6a33d8dd5ee0414082ac29bfe575
.tls 512 bytes · 0.0% of section data
MD5 1f354d76203061bfdd5a53dae48d5435
.rsrc 731136 bytes · 61.9% of section data
MD5 990f145de7c2799f5e6871b7423529d9
.reloc 19968 bytes · 1.7% of section data
MD5 0837fac27600bcb54232e7730773023d

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

This file is still under review

ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.

Scan with GridinSoft Anti-Malware Use a local scan if the file origin or behavior is unclear. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with 71baeeec2749f4f9ce40bcd28b93c33f.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan if the source, path, or behavior looks unusual.