GridinSoft Threat Intelligence
UserFeedback.exe file report
Why it matters
Evidence available for this file
No final classification is available yet.
First seen 2021-01-14 19:13:57 (5 years ago); latest analysis 2021-01-14 19:13:57 (5 years ago).
Company metadata: OSToto Co., Ltd.. Product metadata: User Feedback.
Signed by Shenzhen DriveTheLife Software Technology Co.Ltd. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Use the hash and metadata below to verify the exact file identity.
- Review publisher, signature, paths, and PE details for inconsistencies.
- Run a local scan if the file appears unexpectedly or starts with Windows.
File context
UserFeedback.exe is a Windows file recorded in the ThreatInfo database. It is associated with User Feedback. The reported company name is OSToto Co., Ltd.. The current detection status is Undefined, based on the latest analysis from 2021-01-14 19:13:57 (5 years ago).
ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.
File Details
| Product Name: | User Feedback |
| Company Name: | OSToto Co., Ltd. |
| MD5: | 39b83e702c2c016133f4d7b77085ff51 |
| Size: | 447 KB |
| First Published: | 2021-01-14 19:13:57 (5 years ago) |
| Latest Published: | 2021-01-14 19:13:57 (5 years ago) |
| Status: | Undefined (on last analysis) | |
| Analysis Date: | 2021-01-14 19:13:57 (5 years ago) |
Overview
| Signed By: | Shenzhen DriveTheLife Software Technology Co.Ltd |
| Status: | Valid |
The signature on UserFeedback.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles%\ostotosoft |
ThreatInfo has observed UserFeedback.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen UserFeedback.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Turkey with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for UserFeedback.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
UserFeedback.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
5d28e58e29e4e30917b76adeeeb6d859
eae5789957efe417811f52cdb0f3034e
1ce52d0ddbf4087982aaeee4a9eed10d
67dbc381e4b007df3ce140fd004ad023
fc74601e3e74635790dcf90bf968e418
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
This file is still under review
ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.