GridinSoft Threat Intelligence
TechSupportApp.exe file report
Why it matters
Evidence available for this file
No final classification is available yet.
First seen 2020-08-19 10:33:07 (5 years ago); latest analysis 2021-03-29 20:53:01 (5 years ago).
Signed by Restoro Ltd. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Use the hash and metadata below to verify the exact file identity.
- Review publisher, signature, paths, and PE details for inconsistencies.
- Run a local scan if the file appears unexpectedly or starts with Windows.
File context
TechSupportApp.exe is a Windows file recorded in the ThreatInfo database. It is associated with Restoro. The reported company name is Restoro. The current detection status is Undefined, based on the latest analysis from 2021-03-29 20:53:01 (5 years ago).
ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.
File Details
| Product Name: | Restoro |
| Company Name: | Restoro |
| MD5: | 08214e169b6ec4327547579f16607d4f |
| Size: | 6 MB |
| First Published: | 2020-08-19 10:33:07 (5 years ago) |
| Latest Published: | 2021-03-29 20:53:01 (5 years ago) |
| Status: | Undefined (on last analysis) | |
| Analysis Date: | 2021-03-29 20:53:01 (5 years ago) |
Overview
| Signed By: | Restoro Ltd |
| Status: | Valid |
The signature on TechSupportApp.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles% |
| %sysdrive%\$recycle.bin |
| %sysdrive%\$recycle.bin\s-1-5-21-628895056-2531587392-3255881837-1001 |
ThreatInfo has observed TechSupportApp.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen TechSupportApp.exe across 43 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Indonesia with 11.9% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for TechSupportApp.exe is Windows 10 with 80.2% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
TechSupportApp.exe is identified as pe for 64-bit systems. The subsystem is Windows CUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
449fe359ac13322d29bfb95e905e30a1
da5aeda28691ca6a55f4489d5a389e7c
1d6c727af33b5a8cbfc5637ababeec79
035443b9ae9bf25febbd3aeed8fb1a2d
57a0cb100babe8ab309ebcb0f957c649
0eeb468dddcac8a691e39a46813c46a3
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
This file is still under review
ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.