GridinSoft Threat Intelligence

SupportLib.dll file report

Under review File reputation report
MD5 bc098343b3e9f51b720c8484d8495018
Latest seen 2025-11-15 23:01:10 (6 months ago)
First seen 2019-03-12 21:55:38 (7 years ago)
Size 9 MB
Publisher DRD Systems, Inc.
Product VideoRedo.exe VideoReDo/Classic VideoReDo/Plus VideoReDo-TVSuite
Signed by DRD Systems, Inc.

Why it matters

Evidence available for this file

Detection

No final classification is available yet.

Timeline

First seen 2019-03-12 21:55:38 (7 years ago); latest analysis 2025-11-15 23:01:10 (6 months ago).

Publisher context

Company metadata: DRD Systems, Inc.. Product metadata: VideoRedo.exe VideoReDo/Classic VideoReDo/Plus VideoReDo-TVSuite.

Digital signature

Signed by DRD Systems, Inc.. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Use the hash and metadata below to verify the exact file identity.
  2. Review publisher, signature, paths, and PE details for inconsistencies.
  3. Run a local scan if the file appears unexpectedly or starts with Windows.

File context

SupportLib.dll is a Windows file recorded in the ThreatInfo database. It is associated with VideoRedo.exe VideoReDo/Classic VideoReDo/Plus VideoReDo-TVSuite. The reported company name is DRD Systems, Inc.. The current detection status is Undefined, based on the latest analysis from 2025-11-15 23:01:10 (6 months ago).

ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.

File Details

Product Name: VideoRedo.exe VideoReDo/Classic VideoReDo/Plus VideoReDo-TVSuite
Company Name: DRD Systems, Inc.
MD5: bc098343b3e9f51b720c8484d8495018
Size: 9 MB
First Published: 2019-03-12 21:55:38 (7 years ago)
Latest Published: 2025-11-15 23:01:10 (6 months ago)
Status: Undefined (on last analysis)
Analysis Date: 2025-11-15 23:01:10 (6 months ago)

Overview

Signed By: DRD Systems, Inc.
Status: Valid

The signature on SupportLib.dll is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

Common Places:

%programfiles%

ThreatInfo has observed SupportLib.dll in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Geographic signal

Observed country distribution

ThreatInfo has seen SupportLib.dll across 6 countries. Use this signal to compare local evidence with where the sample is most often reported.

Top country United Kingdom
Share 28.6%
Low High activity

The strongest geographic signal for this file is United Kingdom with 28.6% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

OS Version:

Windows 10 71.4%
Windows 7 28.6%

The most common operating system signal for SupportLib.dll is Windows 10 with 71.4% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Analysis

SupportLib.dll is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x00999c5f
Image base 0x10000000

PE Sections:

Sections 8
Raw data 10466816

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 10081280 bytes · 96.3% of section data
Large raw data
MD5 e94d013c5bd4ac6a4e0dcfcec2811af0
.rdata 216576 bytes · 2.1% of section data
MD5 2e2178873009f85577bcff9babbb6526
.data 60416 bytes · 0.6% of section data
MD5 a5c4702e14a8fdc017d51ec380eb487e
.gfids 512 bytes · 0.0% of section data
Uncommon name
MD5 b6c19020fd28f9493c750cea8a664340
.tls 512 bytes · 0.0% of section data
MD5 1f354d76203061bfdd5a53dae48d5435
_RDATA 2048 bytes · 0.0% of section data
Uncommon name
MD5 f037e9455222fbded889c2aa0c474d0f
.rsrc 14336 bytes · 0.1% of section data
MD5 d7d671d11298b36579754f1a0f59c9dc
.reloc 91136 bytes · 0.9% of section data
MD5 0d7eec528ce454d4bf2050b127396d95

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

This file is still under review

ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.

Scan with GridinSoft Anti-Malware Use a local scan if the file origin or behavior is unclear. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with bc098343b3e9f51b720c8484d8495018.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan if the source, path, or behavior looks unusual.