GridinSoft Threat Intelligence
SupportAssistUI.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as General Threat. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- General Threat
- Recommended action
- Scan and remove
- Last analysis
- 2023-09-09 23:14:44 (2 years ago)
- File hash
- f14b373791e000f6ecfaf6ada6c64957
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as General Threat.
First seen 2023-09-09 23:14:44 (2 years ago); latest analysis 2023-09-09 23:14:44 (2 years ago).
Company metadata: Dell Inc.. Product metadata: SupportAssistUI.
Signed by Dell Inc;Microsoft Windows Hardware Compatibility Publisher. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.
File context
SupportAssistUI.exe is a Windows file recorded in the ThreatInfo database. It is associated with SupportAssistUI. The reported company name is Dell Inc.. The current detection status is General Threat, based on the latest analysis from 2023-09-09 23:14:44 (2 years ago).
If SupportAssistUI.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as General Threat.
File Details
| Product Name: | SupportAssistUI |
| Company Name: | Dell Inc. |
| MD5: | f14b373791e000f6ecfaf6ada6c64957 |
| Size: | 659 KB |
| First Published: | 2023-09-09 23:14:44 (2 years ago) |
| Latest Published: | 2023-09-09 23:14:44 (2 years ago) |
| Status: | General Threat (on last analysis) | |
| Analysis Date: | 2023-09-09 23:14:44 (2 years ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | Dell Inc;Microsoft Windows Hardware Compatibility Publisher |
| Status: | Valid |
The signature on SupportAssistUI.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %sysdrive%\drivers\supportassistdriverpackage\supportassistbinaries |
ThreatInfo has observed SupportAssistUI.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen SupportAssistUI.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is United States with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for SupportAssistUI.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
SupportAssistUI.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
.NET Info:
| MVID: | 35cf6be1-8581-4283-92f4-f031643cf5a0 |
| Typelib ID: | eab22ac2-30c1-11cf-a7eb-0000c05bae0b |
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
1b397532a17554854babdddcc540c8b6
b05b79d10354bb0f442c7bc94c1c3041
c394fed7859cbd10675fbf136c416241
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as General Threat
This report identifies SupportAssistUI.exe by MD5 f14b373791e000f6ecfaf6ada6c64957. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.