SupportAssistLauncher.exe threat report

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Analyst brief

What this report says

GridinSoft Anti-Malware detects SupportAssistLauncher.exe as General Threat. The sample was last observed on 2026-01-31 23:00:55 (4 months ago) and reports publisher metadata associated with Dell Inc. / SupportAssist.

This page combines the detection verdict with file identity, publisher metadata, alternate names, observed paths, geography, OS signals, and PE details so the report reads as a triage record rather than a standalone download page.

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as General Threat. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name

General Threat

Recommended action

Scan and remove

Last analysis

2026-01-31 23:00:55 (4 months ago)

File hash

bd11b73f003283aa685d2cf4a2d9e738

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Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as General Threat.

Timeline

First seen 2026-01-31 23:00:55 (4 months ago); latest analysis 2026-01-31 23:00:55 (4 months ago).

Publisher context

Company metadata: Dell Inc.. Product metadata: SupportAssist.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

1. Compare the MD5 above with the file found on the device.
2. Check whether the file appears in the observed locations or under one of the alternate names.
3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present.

SupportAssistLauncher.exe is a Windows file recorded in the ThreatInfo database. It is associated with SupportAssist. The reported company name is Dell Inc.. The current detection status is General Threat, based on the latest analysis from 2026-01-31 23:00:55 (4 months ago).

If SupportAssistLauncher.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as General Threat.

File Details

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

ThreatInfo has observed SupportAssistLauncher.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

The strongest geographic signal for this file is Italy with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

The most common operating system signal for SupportAssistLauncher.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Analysis

SupportAssistLauncher.exe is identified as pe for 32 systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.