GridinSoft Threat Intelligence

SamsungSystemSupportService.exe file report

Under review File reputation report
MD5 d31587d9453465e4ab54041bef36adb8
Latest seen 2023-02-10 23:31:57 (3 years ago)
First seen 2023-02-10 23:31:57 (3 years ago)
Size 518 KB
Publisher Samsung Electronics Co., Ltd.
Product SamsungSystemSupportService
Signed by Samsung Electronics CO., LTD.;Microsoft Windows Hardware Compatibility Publisher

Why it matters

Evidence available for this file

Detection

No final classification is available yet.

Timeline

First seen 2023-02-10 23:31:57 (3 years ago); latest analysis 2023-02-10 23:31:57 (3 years ago).

Publisher context

Company metadata: Samsung Electronics Co., Ltd.. Product metadata: SamsungSystemSupportService.

Digital signature

Signed by Samsung Electronics CO., LTD.;Microsoft Windows Hardware Compatibility Publisher. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Use the hash and metadata below to verify the exact file identity.
  2. Review publisher, signature, paths, and PE details for inconsistencies.
  3. Run a local scan if the file appears unexpectedly or starts with Windows.

File context

SamsungSystemSupportService.exe is a Windows file recorded in the ThreatInfo database. It is associated with SamsungSystemSupportService. The reported company name is Samsung Electronics Co., Ltd.. The current detection status is Undefined, based on the latest analysis from 2023-02-10 23:31:57 (3 years ago).

ThreatInfo does not have a final classification for this file yet. Use the technical details below to compare the hash, size, signature, and observed locations with the copy found on your device.

File Details

Product Name: SamsungSystemSupportService
Company Name: Samsung Electronics Co., Ltd.
MD5: d31587d9453465e4ab54041bef36adb8
Size: 518 KB
First Published: 2023-02-10 23:31:57 (3 years ago)
Latest Published: 2023-02-10 23:31:57 (3 years ago)
Status: Undefined (on last analysis)
Analysis Date: 2023-02-10 23:31:57 (3 years ago)

Overview

Signed By: Samsung Electronics CO., LTD.;Microsoft Windows Hardware Compatibility Publisher
Status: Valid

The signature on SamsungSystemSupportService.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

Common Places:

%system%\driverstore\filerepository

ThreatInfo has observed SamsungSystemSupportService.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Geographic signal

Observed country distribution

ThreatInfo has seen SamsungSystemSupportService.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.

Top country Brazil
Share 100.0%
Low High activity

The strongest geographic signal for this file is Brazil with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

OS Version:

Windows 10 100.0%

The most common operating system signal for SamsungSystemSupportService.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Analysis

SamsungSystemSupportService.exe is identified as pe for 64-bit systems. The subsystem is Windows CUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 64-bit
Subsystem Windows CUI
Entry point 0x00027438
Image base 0x0000000140000000

PE Sections:

Sections 7
Raw data 514048

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 355840 bytes · 69.2% of section data
MD5 1d964a7419d108091edc30aa8b73ab7a
.rdata 112640 bytes · 21.9% of section data
MD5 585b7db3b9975f57f2e5ec7a7d178bdd
.data 22016 bytes · 4.3% of section data
MD5 60a64f4f63ad44d3ceea5871238bb67c
.pdata 17408 bytes · 3.4% of section data
MD5 9cd44ba545ca595b4527760f817e1f2e
_RDATA 512 bytes · 0.1% of section data
Uncommon name
MD5 e1be5025bcd303573d8bd93ada682522
.rsrc 2048 bytes · 0.4% of section data
MD5 01c64344d01a727e8b3638303b364fea
.reloc 3584 bytes · 0.7% of section data
MD5 733d312ecea7351a3ef1efcd6f75f321

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

This file is still under review

ThreatInfo has not assigned a final verdict yet. Compare the file hash, location, signature, and publisher before trusting the file on a production system.

Scan with GridinSoft Anti-Malware Use a local scan if the file origin or behavior is unclear. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with d31587d9453465e4ab54041bef36adb8.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan if the source, path, or behavior looks unusual.