How to remove REI_SupportInfoTool.exe

REI_SupportInfoTool.exe

The module REI_SupportInfoTool.exe has been detected as PUP.Reimage

REI_SupportInfoTool.exe

REI_SupportInfoTool.exe is a Windows file recorded in the ThreatInfo database. It is associated with Reimage. The reported company name is Reimage. The current detection status is PUP.Reimage, based on the latest analysis from 2022-09-17 23:07:12 (3 years ago).

If REI_SupportInfoTool.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as PUP.Reimage.

Product Name: Reimage
Company Name: Reimage
MD5: 0903fb385655d086aa74120f9dcab034
Size: 6 MB
First Published: 2019-03-07 22:32:08 (7 years ago)
Latest Published: 2022-09-17 23:07:12 (3 years ago)
Status: PUP.Reimage (on last analysis)
Analysis Date: 2022-09-17 23:07:12 (3 years ago)
Signed By: Reimage Ltd.
Status: Valid

The signature on REI_SupportInfoTool.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage
%programfiles%\reimage

ThreatInfo has observed REI_SupportInfoTool.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

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The strongest geographic signal for this file is United States with 18.7% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

Windows 10 77.8%
Windows 7 15.9%
Windows 8.1 3.9%
Windows Server 2012 R2 1.4%
Windows Server 2016 1.0%

The most common operating system signal for REI_SupportInfoTool.exe is Windows 10 with 77.8% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

REI_SupportInfoTool.exe is identified as pe for 64 systems. The subsystem is Windows CUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Subsystem: Windows CUI
PE Type: pe
OS Bitness: 64
Image Base: 0x0000000140000000
Entry Address: 0x00391df4

PE Sections:

Name Size of data MD5
.text 4123136 878b4e665ebc12e4a50eb9e72e991ff0
.rdata 2153984 3d6873f2281dbc284a31a95183aecc3b
.data 393728 ad47fe22c3c642b2940a9eed58ade464
.pdata 176128 5c0d936c74a13a2ee76601e5290ce137
.rsrc 1536 f001e3ebd8456a991266ce48c6e49887
.reloc 76288 b7d1b09283c150ea6cd1d423a8fd3473

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

More information:

Download GridinSoft Anti-Malware - Removal tool for REI_SupportInfoTool.exe