How to remove REI_SupportInfoTool.exe
REI_SupportInfoTool.exe
The module REI_SupportInfoTool.exe has been detected as PUP.Reimage
REI_SupportInfoTool.exe is a Windows file recorded in the ThreatInfo database. It is associated with Reimage. The reported company name is Reimage. The current detection status is PUP.Reimage, based on the latest analysis from 2022-09-17 23:07:12 (3 years ago).
If REI_SupportInfoTool.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as PUP.Reimage.
File Details
| Product Name: | Reimage |
| Company Name: | Reimage |
| MD5: | 0903fb385655d086aa74120f9dcab034 |
| Size: | 6 MB |
| First Published: | 2019-03-07 22:32:08 (7 years ago) |
| Latest Published: | 2022-09-17 23:07:12 (3 years ago) |
| Status: | PUP.Reimage (on last analysis) | |
| Analysis Date: | 2022-09-17 23:07:12 (3 years ago) |
Overview
| Signed By: | Reimage Ltd. |
| Status: | Valid |
The signature on REI_SupportInfoTool.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
| %programfiles%\reimage |
ThreatInfo has observed REI_SupportInfoTool.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geography:
| 18.7% | ||
| 5.4% | ||
| 4.9% | ||
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The strongest geographic signal for this file is United States with 18.7% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
| Windows 10 | 77.8% | |
| Windows 7 | 15.9% | |
| Windows 8.1 | 3.9% | |
| Windows Server 2012 R2 | 1.4% | |
| Windows Server 2016 | 1.0% |
The most common operating system signal for REI_SupportInfoTool.exe is Windows 10 with 77.8% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
REI_SupportInfoTool.exe is identified as pe for 64 systems. The subsystem is Windows CUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
| Subsystem: | Windows CUI |
| PE Type: | pe |
| OS Bitness: | 64 |
| Image Base: | 0x0000000140000000 |
| Entry Address: | 0x00391df4 |
PE Sections:
| Name | Size of data | MD5 |
| .text | 4123136 | 878b4e665ebc12e4a50eb9e72e991ff0 |
| .rdata | 2153984 | 3d6873f2281dbc284a31a95183aecc3b |
| .data | 393728 | ad47fe22c3c642b2940a9eed58ade464 |
| .pdata | 176128 | 5c0d936c74a13a2ee76601e5290ce137 |
| .rsrc | 1536 | f001e3ebd8456a991266ce48c6e49887 |
| .reloc | 76288 | b7d1b09283c150ea6cd1d423a8fd3473 |
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
More information: