GridinSoft Threat Intelligence

Phoenix_Service_Tool_V2.2.exe threat report

Detected as Trojan.Heur! File reputation report
MD5 7808942c5fc7ce6c12d0b0887eddad0a
Latest seen 2026-04-11 23:00:32 (2 months ago)
First seen 2026-04-11 23:00:32 (2 months ago)
Size 21 MB
Publisher Phoenix Service Tool
Product Phoenix Service Tool

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as Trojan.Heur!. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
Trojan.Heur!
Recommended action
Scan and remove
Last analysis
2026-04-11 23:00:32 (2 months ago)
File hash
7808942c5fc7ce6c12d0b0887eddad0a
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as Trojan.Heur!, part of the Trojan threat category.

Category context

Malware disguised as legitimate software or delivered through deceptive packaging. Related Trojan reports help compare this file with nearby detections, publishers, and hashes.

Timeline

First seen 2026-04-11 23:00:32 (2 months ago); latest analysis 2026-04-11 23:00:32 (2 months ago).

Publisher context

Company metadata: Phoenix Service Tool. Product metadata: Phoenix Service Tool.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Trojan category for related samples and common context.

File context

Phoenix_Service_Tool_V2.2.exe is a Windows file recorded in the ThreatInfo database. It is associated with Phoenix Service Tool. The reported company name is Phoenix Service Tool. The current detection status is Trojan.Heur!, based on the latest analysis from 2026-04-11 23:00:32 (2 months ago). ThreatInfo groups this verdict with Trojan reports for broader family-level investigation.

If Phoenix_Service_Tool_V2.2.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Trojan.Heur!.

File Details

Product Name: Phoenix Service Tool
Company Name: Phoenix Service Tool
MD5: 7808942c5fc7ce6c12d0b0887eddad0a
Size: 21 MB
First Published: 2026-04-11 23:00:32 (2 months ago)
Latest Published: 2026-04-11 23:00:32 (2 months ago)
Status: Trojan.Heur! (on last analysis)
Analysis Date: 2026-04-11 23:00:32 (2 months ago)

Detection screenshot

Phoenix_Service_Tool_V2.2.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

Common Places:

%mydoc%\megasync downloads\phoenix service tool

ThreatInfo has observed Phoenix_Service_Tool_V2.2.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Geographic signal

Observed country distribution

ThreatInfo has seen Phoenix_Service_Tool_V2.2.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.

Top country Spain
Share 100.0%
Low High activity

The strongest geographic signal for this file is Spain with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

OS Version:

Windows 10 100.0%

The most common operating system signal for Phoenix_Service_Tool_V2.2.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Analysis

Phoenix_Service_Tool_V2.2.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x01ba7c37
Image base 0x00400000

PE Sections:

Sections 14
Raw data 22627840

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.itext 0 bytes · 0.0% of section data
Uncommon name
MD5 d41d8cd98f00b204e9800998ecf8427e
.data 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.bss 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.idata 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.didata 0 bytes · 0.0% of section data
Uncommon name
MD5 d41d8cd98f00b204e9800998ecf8427e
.edata 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.tls 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.rdata 0 bytes · 0.0% of section data
MD5 d41d8cd98f00b204e9800998ecf8427e
.7?k 0 bytes · 0.0% of section data
Uncommon name
MD5 d41d8cd98f00b204e9800998ecf8427e
.+56 4096 bytes · 0.0% of section data
Uncommon name
MD5 3810d08b7fc0eb6fd7d5d6fefc52dec5
.$0E 22548992 bytes · 99.7% of section data
Large raw data Uncommon name
MD5 fdcae57c9fad5ea1c761edc8e2e52b3c
.reloc 2048 bytes · 0.0% of section data
MD5 2b511a817ca979ee562cbf4af22ced48
.rsrc 72704 bytes · 0.3% of section data
MD5 f8556db025ec990943bda953a7efdcf8

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

GridinSoft detects this file as Trojan.Heur!

This report identifies Phoenix_Service_Tool_V2.2.exe by MD5 7808942c5fc7ce6c12d0b0887eddad0a. It is part of the Trojan report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.

Download GridinSoft Anti-Malware Scan the device and confirm whether this exact hash is present. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with 7808942c5fc7ce6c12d0b0887eddad0a.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan and remove the object if the same hash is found. Use the Trojan category to compare similar reports.