GridinSoft Threat Intelligence

Help.exe file report

Clean record File reputation report
MD5 c48eeaf33d003d90964c39e94b052407
Latest seen 2022-10-24 23:15:41 (3 years ago)
First seen 2022-10-24 23:15:41 (3 years ago)
Size 4 MB
Publisher Hewlett-Packard Company4567890123456789012345678901234567890123456789012345678901234567890$
Product Help & Learn Center01234567890123456789012345678901234567890123456789012345678901234567890$
Signed by Hewlett-Packard Company

Why it matters

Evidence available for this file

Detection

Latest status is clean for this hash.

Timeline

First seen 2022-10-24 23:15:41 (3 years ago); latest analysis 2022-10-24 23:15:41 (3 years ago).

Publisher context

Company metadata: Hewlett-Packard Company4567890123456789012345678901234567890123456789012345678901234567890$. Product metadata: Help & Learn Center01234567890123456789012345678901234567890123456789012345678901234567890$.

Digital signature

Signed by Hewlett-Packard Company. ThreatInfo marks this publisher as trusted for this record.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Confirm the hash and publisher match the expected software.
  2. Review the observed locations and signature information below.
  3. Rescan if the file was downloaded from an unknown source or appears in an unusual path.

File context

Help.exe is a Windows file recorded in the ThreatInfo database. It is associated with Help & Learn Center01234567890123456789012345678901234567890123456789012345678901234567890$. The reported company name is Hewlett-Packard Company4567890123456789012345678901234567890123456789012345678901234567890$. The current detection status is Clean, based on the latest analysis from 2022-10-24 23:15:41 (3 years ago).

This record is currently marked as clean, but file reputation can depend on the exact path, hash, and source. Compare the MD5 and publisher data below with the file on your system.

File Details

Product Name: Help & Learn Center01234567890123456789012345678901234567890123456789012345678901234567890$
Company Name: Hewlett-Packard Company4567890123456789012345678901234567890123456789012345678901234567890$
MD5: c48eeaf33d003d90964c39e94b052407
Size: 4 MB
First Published: 2022-10-24 23:15:41 (3 years ago)
Latest Published: 2022-10-24 23:15:41 (3 years ago)
Status: Clean (on last analysis)
Analysis Date: 2022-10-24 23:15:41 (3 years ago)

Overview

Signed By: Hewlett-Packard Company
Status: Trusted Publisher

ThreatInfo marks this publisher as trusted for this record, but the file hash and source should still match the expected software distribution.

Common Places:

%desktop%\lord commander\desktop\impresoras\hp laserjet pro cm1415fnw color\documents\program files\hp\hp laserjet professional cm1410 series

ThreatInfo has observed Help.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Geographic signal

Observed country distribution

ThreatInfo has seen Help.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.

Top country Mexico
Share 100.0%
Low High activity

The strongest geographic signal for this file is Mexico with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.

OS Version:

Windows 10 100.0%

The most common operating system signal for Help.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

Analysis

Help.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x001b6253
Image base 0x00400000

PE Sections:

Sections 6
Raw data 798720

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

0 307200 bytes · 38.5% of section data
Uncommon name
MD5 8dfae611ba35b51b127942c66c6a8a0b
1 0 bytes · 0.0% of section data
Uncommon name
MD5 d41d8cd98f00b204e9800998ecf8427e
2 425984 bytes · 53.3% of section data
Uncommon name
MD5 9307c1ab064229d6234ae986c41470ac
3 49152 bytes · 6.2% of section data
Uncommon name
MD5 6f249f4233fb14014f40d123631c2217
4 8192 bytes · 1.0% of section data
Uncommon name
MD5 e31297944778c51c2d77966815d578de
5 8192 bytes · 1.0% of section data
Uncommon name
MD5 eca59f8f2dddfb79d89db910cdeef534

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

This hash is currently recorded as clean

Use the MD5, publisher, signature, and observed paths in this report to verify that the file on your device is the same copy described here.

Scan with GridinSoft Anti-Malware Use a local scan if the file origin or behavior is unclear. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with c48eeaf33d003d90964c39e94b052407.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan if the source, path, or behavior looks unusual.