GridinSoft Threat Intelligence
GetHelp.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Hijack.Explorer. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Hijack.Explorer
- Recommended action
- Scan and remove
- Last analysis
- 2026-05-24 15:00:42 (3 days ago)
- File hash
- 663875f27fa4d8a7241fc93e9f576166
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Hijack.Explorer, part of the Hijack threat category.
Browser, shortcut, proxy, or system-setting changes that redirect user activity. Related Hijack reports help compare this file with nearby detections, publishers, and hashes.
First seen 2026-05-14 04:00:32 (2 weeks ago); latest analysis 2026-05-24 15:00:42 (3 days ago).
Company metadata: Microsoft Corporation. Product metadata: Microsoft Get Help.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Hijack category for related samples and common context.
File context
GetHelp.exe is a Windows file recorded in the ThreatInfo database. It is associated with Microsoft Get Help. The reported company name is Microsoft Corporation. The current detection status is Hijack.Explorer, based on the latest analysis from 2026-05-24 15:00:42 (3 days ago). ThreatInfo groups this verdict with Hijack reports for broader family-level investigation.
If GetHelp.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Hijack.Explorer.
File Details
| Product Name: | Microsoft Get Help |
| Company Name: | Microsoft Corporation |
| MD5: | 663875f27fa4d8a7241fc93e9f576166 |
| Size: | 153 KB |
| First Published: | 2026-05-14 04:00:32 (2 weeks ago) |
| Latest Published: | 2026-05-24 15:00:42 (3 days ago) |
| Status: | Hijack.Explorer (on last analysis) | |
| Analysis Date: | 2026-05-24 15:00:42 (3 days ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Common Places:
| %programfiles%\windowsapps |
ThreatInfo has observed GetHelp.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen GetHelp.exe across 3 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Russia with 57.1% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for GetHelp.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
GetHelp.exe is identified as pe for 64-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
4118fbd41d7a2b8b0e98d8ea0eb53785
c00323068f2f14d71506d41280627fd3
f43d0a08bc42a693f65406d9631845c9
70c754a3e632847afbef40ab7ba62bb2
141a7559fa28c6f65e96c1241c522314
a1d99a0555fda3923ad24e27cff48bb5
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Hijack.Explorer
This report identifies GetHelp.exe by MD5 663875f27fa4d8a7241fc93e9f576166. It is part of the Hijack report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.