GridinSoft Threat Intelligence
DriverSupport.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Hijack.Explorer. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Hijack.Explorer
- Recommended action
- Scan and remove
- Last analysis
- 2026-05-14 08:00:22 (2 weeks ago)
- File hash
- b817a3469f1909432a76c6feaa8f2b91
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Hijack.Explorer, part of the Hijack threat category.
Browser, shortcut, proxy, or system-setting changes that redirect user activity. Related Hijack reports help compare this file with nearby detections, publishers, and hashes.
First seen 2018-12-22 11:24:08 (7 years ago); latest analysis 2026-05-14 08:00:22 (2 weeks ago).
Company metadata: PC Drivers Headquarters LP. Product metadata: Driver Support.
Signed by PC DRIVERS HEADQUARTERS I, INC. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Hijack category for related samples and common context.
File context
DriverSupport.exe is a Windows file recorded in the ThreatInfo database. It is associated with Driver Support. The reported company name is PC Drivers Headquarters LP. The current detection status is Hijack.Explorer, based on the latest analysis from 2026-05-14 08:00:22 (2 weeks ago). ThreatInfo groups this verdict with Hijack reports for broader family-level investigation.
If DriverSupport.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Hijack.Explorer.
File Details
| Product Name: | Driver Support |
| Company Name: | PC Drivers Headquarters LP |
| MD5: | b817a3469f1909432a76c6feaa8f2b91 |
| Size: | 10 MB |
| First Published: | 2018-12-22 11:24:08 (7 years ago) |
| Latest Published: | 2026-05-14 08:00:22 (2 weeks ago) |
| Status: | Hijack.Explorer (on last analysis) | |
| Analysis Date: | 2026-05-14 08:00:22 (2 weeks ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | PC DRIVERS HEADQUARTERS I, INC |
| Status: | Valid |
The signature on DriverSupport.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %programfiles% |
| %sysdrive%\vtroot\harddiskvolume2\program files (x86) |
| %sysdrive%\$recycle.bin\s-1-5-21-23919616-2735621604-1240819819-1001 |
| %sysdrive% |
ThreatInfo has observed DriverSupport.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen DriverSupport.exe across 42 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is United States with 49.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for DriverSupport.exe is Windows 10 with 88.5% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
DriverSupport.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
639bff02d4ee5efda79a49d5b67d07db
da5c7b836d3026e3c1b9c2a4eb3b264e
f50b24cfa3b5ca0d12394b2bf8da46d5
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Hijack.Explorer
This report identifies DriverSupport.exe by MD5 b817a3469f1909432a76c6feaa8f2b91. It is part of the Hijack report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.