GridinSoft Threat Intelligence

CptService.exe threat report

Detected as Suspicious Object File reputation report
MD5 b629db22edd3b3673f558ce885424920
Latest seen 2023-12-27 23:51:42 (2 years ago)
First seen 2023-12-27 23:51:42 (2 years ago)
Size 200 KB
Product Zoom Video Call

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as Suspicious Object. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
Suspicious Object
Recommended action
Scan and remove
Last analysis
2023-12-27 23:51:42 (2 years ago)
File hash
b629db22edd3b3673f558ce885424920
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as Suspicious Object, part of the Susp threat category.

Category context

Suspicious files with signals that require additional review before trust. Related Susp reports help compare this file with nearby detections, publishers, and hashes.

Timeline

First seen 2023-12-27 23:51:42 (2 years ago); latest analysis 2023-12-27 23:51:42 (2 years ago).

Publisher context

Company metadata: Zoom Video Communications, Inc.. Product metadata: Zoom Video Call.

Digital signature

Signed by Zoom Video Communications, Inc.. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Susp category for related samples and common context.

CptService.exe is a Windows file recorded in the ThreatInfo database. It is associated with Zoom Video Call. The reported company name is Zoom Video Communications, Inc.. The current detection status is Suspicious Object, based on the latest analysis from 2023-12-27 23:51:42 (2 years ago). ThreatInfo groups this verdict with Susp reports for broader family-level investigation.

If CptService.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Suspicious Object.

Product Name: Zoom Video Call
Company Name: Zoom Video Communications, Inc.
MD5: b629db22edd3b3673f558ce885424920
Size: 200 KB
First Published: 2023-12-27 23:51:42 (2 years ago)
Latest Published: 2023-12-27 23:51:42 (2 years ago)
Status: Suspicious Object (on last analysis)
Analysis Date: 2023-12-27 23:51:42 (2 years ago)
CptService.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

Signed By: Zoom Video Communications, Inc.
Status: Valid

The signature on CptService.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%appdata%\zoom

ThreatInfo has observed CptService.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Windows 8 100.0%

The most common operating system signal for CptService.exe is Windows 8 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

CptService.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 32-bit
Subsystem Windows GUI
Entry point 0x00009e50
Image base 0x00400000

PE Sections:

Sections 5
Raw data 188928

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 131584 bytes · 69.6% of section data
MD5 fe742b93445221e2fac2c9377d8b448d
.rdata 44544 bytes · 23.6% of section data
MD5 7b3df491abf5304aeb18161f89e7af46
.data 3584 bytes · 1.9% of section data
MD5 99e86b2204716f26c749522cd4fb04a9
.rsrc 2048 bytes · 1.1% of section data
MD5 3c3afddfa59ce9b4c6184b4381381b92
.reloc 7168 bytes · 3.8% of section data
MD5 82abeeaee087248e64425e352db444ef

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

GridinSoft detects this file as Suspicious Object

This report identifies CptService.exe by MD5 b629db22edd3b3673f558ce885424920. It is part of the Susp report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.

Download GridinSoft Anti-Malware Scan the device and confirm whether this exact hash is present. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with b629db22edd3b3673f558ce885424920.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan and remove the object if the same hash is found. Use the Susp category to compare similar reports.