GridinSoft Threat Intelligence

CptService.exe threat report

Detected as Suspicious Object File reputation report
MD5 b0563b3e9b249d730b3851cee56e3185
Latest seen 2023-12-28 23:24:11 (2 years ago)
First seen 2023-12-28 23:24:11 (2 years ago)
Size 382 KB
Product Zoom Video Call

GridinSoft Anti-Malware detection

Detected by GridinSoft before you download

The current ThreatInfo record shows this exact file hash detected as Suspicious Object. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.

Detection name
Suspicious Object
Recommended action
Scan and remove
Last analysis
2023-12-28 23:24:11 (2 years ago)
File hash
b0563b3e9b249d730b3851cee56e3185
Download Anti-Malware

Why it matters

Why GridinSoft flags this file

Detection

GridinSoft identifies the sample as Suspicious Object, part of the Susp threat category.

Category context

Suspicious files with signals that require additional review before trust. Related Susp reports help compare this file with nearby detections, publishers, and hashes.

Timeline

First seen 2023-12-28 23:24:11 (2 years ago); latest analysis 2023-12-28 23:24:11 (2 years ago).

Publisher context

Company metadata: Zoom Video Communications, Inc.. Product metadata: Zoom Video Call.

Digital signature

Signed by Zoom Video Communications, Inc.. The signature is reported as valid, but signed files can still be bundled or abused.

Observed locations

ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.

Recommended action

What to do next

  1. Compare the MD5 above with the file found on the device.
  2. Check whether the file appears in the observed locations or under one of the alternate names.
  3. Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Susp category for related samples and common context.

CptService.exe is a Windows file recorded in the ThreatInfo database. It is associated with Zoom Video Call. The reported company name is Zoom Video Communications, Inc.. The current detection status is Suspicious Object, based on the latest analysis from 2023-12-28 23:24:11 (2 years ago). ThreatInfo groups this verdict with Susp reports for broader family-level investigation.

If CptService.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Suspicious Object.

Product Name: Zoom Video Call
Company Name: Zoom Video Communications, Inc.
MD5: b0563b3e9b249d730b3851cee56e3185
Size: 382 KB
First Published: 2023-12-28 23:24:11 (2 years ago)
Latest Published: 2023-12-28 23:24:11 (2 years ago)
Status: Suspicious Object (on last analysis)
Analysis Date: 2023-12-28 23:24:11 (2 years ago)
CptService.exe detection screenshot

The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.

Signed By: Zoom Video Communications, Inc.
Status: Valid

The signature on CptService.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.

%appdata%\zoom

ThreatInfo has observed CptService.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.

Windows 10 100.0%

The most common operating system signal for CptService.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.

CptService.exe is identified as pe for 64-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.

Format pe
Architecture 64-bit
Subsystem Windows GUI
Entry point 0x0001a2f0
Image base 0x0000000140000000

PE Sections:

Sections 7
Raw data 366592

Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.

.text 242688 bytes · 66.2% of section data
MD5 6add1583b063f29a4b304845acffcc10
.rdata 97792 bytes · 26.7% of section data
MD5 86403053b6384707bd9d2302018a3570
.data 6656 bytes · 1.8% of section data
MD5 e754d83b1f16d7cf329c734d5ac8ead4
.pdata 13824 bytes · 3.8% of section data
MD5 e590ed4705ce4ef30c33b9fc29655724
_RDATA 512 bytes · 0.1% of section data
Uncommon name
MD5 54a821a1a7fb84b1d0ea9b9c89399bea
.rsrc 2048 bytes · 0.6% of section data
MD5 cff8bb7007ed696dd095d473196aea11
.reloc 3072 bytes · 0.8% of section data
MD5 4f6334778d4c3820c74f12d96acbda36

PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.

Report conclusion

GridinSoft detects this file as Suspicious Object

This report identifies CptService.exe by MD5 b0563b3e9b249d730b3851cee56e3185. It is part of the Susp report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.

Download GridinSoft Anti-Malware Scan the device and confirm whether this exact hash is present. Check this hash on VirusTotal

Recommended next steps

  • Compare the local file MD5 with b0563b3e9b249d730b3851cee56e3185.
  • Check the file path, publisher, and signature against the details in this report.
  • Run a GridinSoft scan and remove the object if the same hash is found. Use the Susp category to compare similar reports.