GridinSoft Threat Intelligence
CptService.exe threat report
GridinSoft Anti-Malware detection
Detected by GridinSoft before you download
The current ThreatInfo record shows this exact file hash detected as Suspicious Object. Download GridinSoft Anti-Malware to scan the device, confirm whether this file is present, and remove the detected object if it is found.
- Detection name
- Suspicious Object
- Recommended action
- Scan and remove
- Last analysis
- 2024-01-07 23:06:49 (2 years ago)
- File hash
- 21c6f03a041aa0d4f9c5e5226fd3e280
Why it matters
Why GridinSoft flags this file
GridinSoft identifies the sample as Suspicious Object, part of the Susp threat category.
Suspicious files with signals that require additional review before trust. Related Susp reports help compare this file with nearby detections, publishers, and hashes.
First seen 2024-01-07 23:06:49 (2 years ago); latest analysis 2024-01-07 23:06:49 (2 years ago).
Company metadata: Zoom Video Communications, Inc.. Product metadata: Zoom Video Call.
Signed by Zoom Video Communications, Inc.. The signature is reported as valid, but signed files can still be bundled or abused.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Compare the MD5 above with the file found on the device.
- Check whether the file appears in the observed locations or under one of the alternate names.
- Run GridinSoft Anti-Malware to confirm the detection and remove the file if it is present. Review the Susp category for related samples and common context.
File context
CptService.exe is a Windows file recorded in the ThreatInfo database. It is associated with Zoom Video Call. The reported company name is Zoom Video Communications, Inc.. The current detection status is Suspicious Object, based on the latest analysis from 2024-01-07 23:06:49 (2 years ago). ThreatInfo groups this verdict with Susp reports for broader family-level investigation.
If CptService.exe appears on your computer unexpectedly, treat it as suspicious. Check its location, digital signature, and recent system changes before allowing it to run. A full anti-malware scan is recommended when this file is detected as Suspicious Object.
File Details
| Product Name: | Zoom Video Call |
| Company Name: | Zoom Video Communications, Inc. |
| MD5: | 21c6f03a041aa0d4f9c5e5226fd3e280 |
| Size: | 267 KB |
| First Published: | 2024-01-07 23:06:49 (2 years ago) |
| Latest Published: | 2024-01-07 23:06:49 (2 years ago) |
| Status: | Suspicious Object (on last analysis) | |
| Analysis Date: | 2024-01-07 23:06:49 (2 years ago) |
Detection screenshot
The screenshot is a visual record of a GridinSoft Anti-Malware detection for this sample. Use the hash and metadata above as the primary identifiers when comparing the file on your system.
Overview
| Signed By: | Zoom Video Communications, Inc. |
| Status: | Valid |
The signature on CptService.exe is reported as valid. A valid signature helps confirm publisher identity, but it does not automatically make the file safe if the installer was bundled, abused, or downloaded from an untrusted source.
Common Places:
| %appdata%\zoom |
ThreatInfo has observed CptService.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen CptService.exe across 1 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is United States with 100.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for CptService.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
CptService.exe is identified as pe for 64-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
75c071ca74e893a75dfb635de1f89337
01366b9753f52b837ebad1c085f194b3
5ff84f8dbbeef298fad7d8b7211aa9cf
cbf19d35bf990a572791e8c338acdc7f
27e93b45b1c74aa272070175f1763e3d
976fb8a96f9a7fc5c4d2c313772c15b0
b5e85440eb359ca724faee5316faad4e
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
GridinSoft detects this file as Suspicious Object
This report identifies CptService.exe by MD5 21c6f03a041aa0d4f9c5e5226fd3e280. It is part of the Susp report group. If the same file is present on your device, scan the system and remove the detected object after confirming the hash and location.