GridinSoft Threat Intelligence
AirSupportLauncher_ER-TI90.exe file report
Why it matters
Evidence available for this file
Latest status is clean for this hash.
First seen 2023-04-14 23:36:10 (3 years ago); latest analysis 2023-04-18 23:01:41 (3 years ago).
Company metadata: Trend Micro Inc.. Product metadata: Trend Micro AirSupport.
Signed by Trend Micro, Inc.. ThreatInfo marks this publisher as trusted for this record.
ThreatInfo has seen this file in user or system paths listed below. Unexpected locations increase the need for local verification.
Recommended action
What to do next
- Confirm the hash and publisher match the expected software.
- Review the observed locations and signature information below.
- Rescan if the file was downloaded from an unknown source or appears in an unusual path.
File context
AirSupportLauncher_ER-TI90.exe is a Windows file recorded in the ThreatInfo database. It is associated with Trend Micro AirSupport. The reported company name is Trend Micro Inc.. The current detection status is Clean, based on the latest analysis from 2023-04-18 23:01:41 (3 years ago).
This record is currently marked as clean, but file reputation can depend on the exact path, hash, and source. Compare the MD5 and publisher data below with the file on your system.
File Details
| Product Name: | Trend Micro AirSupport |
| Company Name: | Trend Micro Inc. |
| MD5: | 4ffbcbb2eac1fdb7421d14c593708c83 |
| Size: | 335 KB |
| First Published: | 2023-04-14 23:36:10 (3 years ago) |
| Latest Published: | 2023-04-18 23:01:41 (3 years ago) |
| Status: | Clean (on last analysis) | |
| Analysis Date: | 2023-04-18 23:01:41 (3 years ago) |
Overview
| Signed By: | Trend Micro, Inc. |
| Status: | Trusted Publisher |
ThreatInfo marks this publisher as trusted for this record, but the file hash and source should still match the expected software distribution.
Common Places:
| %commonappdata%\trend micro installer\trend_micro_1450705713\supporttool |
| %commonappdata%\trend micro installer\tti_10.0_mr_64bit_1467048689\supporttool |
ThreatInfo has observed AirSupportLauncher_ER-TI90.exe in the locations listed above. Files found in temporary folders, user profile folders, startup locations, or unusual application directories should be reviewed more carefully than files installed under a known program directory.
Geographic signal
Observed country distribution
ThreatInfo has seen AirSupportLauncher_ER-TI90.exe across 2 countries. Use this signal to compare local evidence with where the sample is most often reported.
The strongest geographic signal for this file is Germany with 50.0% of observed hits. Geographic distribution can help identify targeted campaigns, regional software bundles, or where a file is most commonly reported.
OS Version:
The most common operating system signal for AirSupportLauncher_ER-TI90.exe is Windows 10 with 100.0% of observed hits. If your system differs from the common profile, check whether the file was introduced by a specific installer, archive, or removable device.
Analysis
AirSupportLauncher_ER-TI90.exe is identified as pe for 32-bit systems. The subsystem is Windows GUI. PE header values are useful for triage, especially when they do not match the expected publisher, product, or release timeline.
PE Sections:
Section layout highlights raw-size concentration, repeated names, packer markers, and hashes that can be compared across related samples.
910c06303b4d307d1cb865caf84cece7
e9290ba566de25586130c8a1cda9b0d3
693596493eaac9fcc3b8ebd753e00457
fc8df7121bb4e3a1c5ce904bdf35ddce
841eab26dff081743606c10a0107d6da
PE section names and hashes can reveal packing, injected resources, or unusual build artifacts. Sections with uncommon names, very large raw data, or hashes that differ from a trusted copy deserve additional review.
Report conclusion
This hash is currently recorded as clean
Use the MD5, publisher, signature, and observed paths in this report to verify that the file on your device is the same copy described here.